Refund Policy

Last updated: April 12, 2026

At PCapitalFinance, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our consultancy services.

1. Eligibility for Refunds

Refunds may be considered in the following circumstances:

  • Service not provided as described.
  • Accidental duplicate payments.
  • Cancellation of service within the specified cooling-off period, if applicable.

2. Non-Refundable Services

Processing fees for loan applications and certain consultation fees where time and resources have already been expended are generally non-refundable.

3. Refund Process

To request a refund, please contact us at info.pcapitalfinance@gmail.com with your transaction details and the reason for the request. We will review your request and notify you of the approval or rejection of your refund within 7-10 business days.

4. Approved Refunds

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

5. Contact Us

If you have any questions about our Refund Policy, please reach out to our support team.